How to Block Lost Or Stolen ATM Card In Nigeria

For every one who operates a bank account with any bank in Nigeria, you need to know how to block your ATM card if it gets lost or stolen.

Security is a vital aspect for every firm that deals with keeping money or records, however, it is not limited to the company alone, users who have access to this items must also secured their pass to this items.

It is very important to know that our bank ATM cards is not 100% secured as anybody can pick up our card behind our back and make use of our bank savings.

Although as technology advances, money firms (banks) tries everything possible to make sure your savings is secured and no one can access it except you, the owner.

But we should not also abandon the fact that, people get smarter everyday and always come up with a new means to rip other people off their hard earn money.

To prevent ATM card theft, Nigerian Banks have implemented a means to help customers block their ATM cards if it gets stolen or lost.

Read also: Top 10 Android smartphones under 20,000 Naira in Nigeria

So, if your ATM card gets lots or stolen and you’re looking for a means to block it without having to visit your bank, then read on.


How to Block Lost ATM Card in Nigeria (All Banks)

Regardless of the bank you are using, in this post you’ll learn how to block lost or stolen ATM card to prevent theft on your account.

How To Block GTBank ATM card (Lost/Stolen)

Guaranty Trust Bank (GTB) offers two means of blocking ATM card if it gets stolen or misplaced by the owner. The methods are through USSD or Mobile app/web

First Method – Using USSD

To block your GTBank ATM card simply dial the USSD *737*51*10# on your mobile device. The phone number you’re using for this must be associated with your GTBank account to work.

In a case whereby you were rob or probably lost your phone which houses the SIM (number) registered with your account, then the internet banking or mobile app option will be the best option.

Second Method – Using Internet Banking/Mobile app

To block stolen or lost GTBank ATM card using internet banking or mobile app, follow the simple steps below.

  1. Login to your GTBank internet/app.
  2. Locate where there is a card and click on it.
  3. Select ‘Hotlist’ and insert your card number, request reason and so on.
  4. Click submits and waits.
  5. A Pop-up screen option will appear asking you to confirm the deactivation of your ATM card.
  6. Confirm card block and that’s it.

You’ve successfully deactivated your GTBank ATM card.

How To Block First Bank ATM Card

Unlike GTB, First Bank Nigeria only offer USSD self service to block lost or stolen ATM cards, to disable your ATM card, follow the simple steps below.

Steps to block First Bank ATM Card With USSD Code

  1. Send “BLOCK” to 30012 with the number connected to your account
  2. You’ll receive a confirmation message after
  3. Your card, however, may take some time to get deactivated but within 24 hours your ATM card will be disabled.
  4. Alternatively, you can contact the back directly through the following; Tel: +2341 9052326, Tel: +2347080625000, Tel: +2341448 5500, Email :

How To Block Fidelity Bank ATM Card

To disable your lost/stolen Fidelity bank card, Simply dial *770*911# on the number connected with your account and follow the prompts.

You’ll get a list all ATM card linked to your account and then you’ll be asked to select the particular one you want to block.

Also, you can contact Fidelity Bank via support emails to block your ATM card at,

How To Block Zenith Bank ATM Card

Zenith Bank also offer two self service options to block your ATM card if lost or stolen, via App/internet and USSD option.

Read also: Make Money Banking In Nigeria (100% Digital Bank With Zero Charges)

First Method – Using USSD

  1. Log in to Zenith Bank app
  2. Click on the menu bar and select Cards and Cheques.
  3. Now select Deactivate Card under Type and enter a reason for deactiavation.
  4. click on continue.

Second Method – Using Internet Banking/Mobile app

  1. Dial *966*911# from your device or any device if you don’t have your phone with you.
  2. Enter your account number followed by your Mobile number as requested
  3. Now, press 1 to confirm your request and instantly block your account.
  4. For further assistance, you can contact Zenith help desk via phone call using the following numbers 012787000, 014647000 and 012927000.

How To Block Stanbic IBTC Bank ATM Card

Stanbic IBTC Bank lets you block your Card through USSD code and sms option, to block lost or stolen Stanbic IBTC bank card, follow he simple steps below.

First Method – Using USSD

  1. Dial the USSD code *909#
  2. Select my bank
  3. Select service request
  4. Click on block card.

Second Method – Using SMS

  1. Launch your SMS app
  2. Now, Send Block card “AccNumber” to 30909 (e.g Block card 020000**** as text to 30909)

Note: These process will only work on the number linked with your account, so, make sure you’re using your registered number.

How To Block Union Bank ATM Card

Union Bank offers only SMS self service option to block your lost/stolen Union Bank card, to disable your card, follow the instruction below.

  1. Launch your SMS app
  2. Now text BLOCK CARD “Accnumber” to 20123 using the phone number linked with your account. (e.g Block card 020000**** as text to 20123)

How To Block Access Bank ATM Card

Unlike every other bank, Access bank offers the most easiest and simplest means to disable a lost or stolen bank card. It does not require you dialing code or sending SMS, you can disable your card just by doing the following.

  • For lost of your debit card dial 18005548969 or 18005583424
  • You are done with this; your ATM card will be deactivated instantly.

How To Block Keystone Bank ATM Card

Keystone bank does not offer any self service option, no USSD code, dialer or internet app option, however, you can block your bank card contacting the bank.

To block your Keystone Bank Card kindly send an email to their support email: or call them on +234 700 2000 3000.

How To Block Wema Bank ATM Card

Wema Bank gives customers the option to block their bank card using their mobile app/internet banking solution and via SMS message.

First Method – Using Mobile App or Internet Banking Solution

  1. Login to your Wema Mobile app or Internet Banking
  2. Click on Card Service/Card Control
  3. Select disable card

Second Method – Using SMS

  1. Launch your message app
  2. Send CARD ATM OFF to 33352 as text using the mobile number assocaited with your Wema Bank account.

How To Block UBA (United Bank Of Africa) ATM Card

To block a lost or stolen UBA ATM Card, simply dial *919*10# using the number linked with your UBA Bank account.

Or, use the USSD option to disable your card.

Using USSD

  1. Dial *919#
  2. On the next screen, select “7”
  3. Select Banking services
  4. Select “1” to block debit card
  5. Now, you’ll be asked to enter your account number and send, and you are done.

Using internet banking/App platform

  1. log on to the UBA internet banking platform
  2. Select self-service
  3. Request to block your card

Alternatively, you can contact the UBA help desk via +2347002255822 or send them an email on

How To Block Sterling Bank ATM Card

Sterling Bak also do not offer any self service options to it customers, but customers can block lost or stolen Sterling Bank Card via email at or call them on 070078375464.

Also, you can reach them on their social media handles for quick response.

  • Facebook:
  • Twitter:
  • Instagram:

How to Block ECOBANK Card

Customers can easily block their lost or stolen EcoBank ATM Card following the steps below.

  1. Launch SMS app on your phone
  2. Now, send STOP ATM “ACC NUMBER” to 08063262265. For example send “STOP ATM 1020415263” to 08063262265.

HOW to Block FCMB ATM Card

FCMB also does not offer any self service option. Customers can however, block lost or stolen ATM card by calling them on +234 2798800 or Send an Email to their support at requesting that your ATM Card should be blocked after the provision of relevant information.

How To Block Unity Bank ATM Card

Unity Bank do not offer USSD, SMS or internet banking self service option to disable lost or stolen ATM card but you can prevent fraudulent activities on your account by contacting the bank to block your lost or stolen Unity Bank ATM Card.

You can request them to instantly block your ATM card through a phone call on +2347080666000, +2347057323226, or +2347057323227

OR send an email to or visit their official website

Important Notice

In any situation, whether you lost your ATM card or it gets stolen, you’re advised to transfer all your funds to a safe account and then proceed to block the card or lock your card if your bank offers this feature. This way, you’ll not loose your funds.

Read also: How To Transfer Airtime From One Network to Another

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